Safe and Responsible Betting

Responsible Gaming at brajee — your safety is our priority

Play for fun, stay within your limits. brajee is committed to providing you with a healthy and safe gaming environment — from the 21+ age requirement to self-exclusion.

Why is responsible gaming important?

Online betting and casino gaming is a form of entertainment — but it is only enjoyable when approached with awareness and responsibility. brajee believes that every player's safety and mental well-being matters more than any win or loss. That is why we provide various tools and features on our platform to support responsible gaming.

If betting starts causing stress or financial problems instead of entertainment, that is a sign you may need support. Our responsible gaming policy will help you make the right decisions and get help when you need it. Always remember — playing at brajee is a form of entertainment, not a source of income.

We want you to always play within your own means and comfort. Set a fixed budget, stick to your time limits, and never chase losses by placing bets on impulse. Responsible gaming means staying in control of yourself.

Our protection tools

Deposit limit setting

Set a limit on how much money you can deposit per day, per week, or per month. Once that limit is reached, no further deposits will be possible, preventing overspending.

Time-Out

Use the Time-Out feature if you want to take a break for a few days. Your account can be temporarily deactivated for anywhere from 24 hours to 30 days.

Self-Exclusion

If you feel gaming is getting out of control, request to close your account for a set period or permanently through self-exclusion.

Betting history and analysis

Review your betting history. Tracking how much time and money you are spending makes it easier to make informed decisions.

Reality check

If you play beyond a set time, you will receive an automatic alert reminding you how long you have been playing.

24/7 support

Our Bangla-speaking live chat support team is always here for any concerns related to betting.

Age verification and protection of minors

brajee is for people aged 21 and above only. Age verification is mandatory at the time of registration. Minors have no way to open an account, and any such account will be closed immediately.

If there are minors in your household, use parental control software on your device and keep your login details secure. Protecting children and teenagers from the harmful effects of gambling is a responsibility we all share.

Warning signs of problem gaming

If any of the following apply to you, it is time to take responsible gaming steps:

You keep placing larger bets in hopes of recovering lost money and cannot stop yourself.

You are borrowing money from family or friends beyond your set betting budget.

You are spending more time on betting and pulling away from work, studies, or family responsibilities.

You have repeatedly tried to stop or cut down on betting but have failed.

You feel anxious, irritable, or mentally unsettled when you cannot bet.

You are hiding your betting habit from family or those close to you.

Covering daily expenses is becoming difficult, yet you continue to place bets.

Practical tips for responsible gaming

Following the tips below will keep your betting experience positive and controlled at all times:

1

Set your budget in advance

Before each session, decide the maximum amount you are willing to spend. Do not go beyond that budget, even if you are winning.

2

Stick to your time limits

Set a time limit for each gaming session. Set an alarm and stop when the time is up.

3

Play for entertainment, not to earn

Do not expect regular income from betting. It is a form of entertainment — a win is a bonus, not the main goal.

4

Do not bet on impulse

Never place bets when you are angry, sad, or frustrated. Play with a calm head and a positive mindset.

5

Take regular breaks

Do not play for long stretches without stopping. Take a short break every hour — go for a walk, drink some water, and breathe.

6

Talk to your loved ones

Have an open conversation with family or a trusted friend about your betting habits. Their observations will help you stay alert.

7

Use the deposit limit

Keep the deposit limit feature at brajee active. It will automatically prevent you from depositing more than you intended.

brajee's self-help tools

You can use these tools at any time from your account settings. Our support team is also available to assist you if needed.

Daily deposit limit

Set the maximum amount you can deposit each day yourself. Lowering the limit takes effect immediately.

Weekly and monthly limits

Set a weekly or monthly deposit limit for long-term budget planning.

Session time-out

Temporarily close your account for a set period — from 24 hours to 30 days.

Permanent self-exclusion

Request self-exclusion for a long-term or permanent break. The support team will act immediately.

Need help? We are here

If you are struggling to control your betting, do not fight it alone. The brajee support team and the options below will help you get back on track.

Contact our 24/7 Bangla live chat support — any request related to responsible gaming or self-exclusion will be processed without delay.
Contact us by email: [email protected] — send an email for detailed requests or documentation.
Talk to family or those close to you, and seek professional mental health support if needed.
Self-exclusion requests are processed with the highest priority. Submit your request via live chat or email and we will act without delay.

Questions about responsible gaming

Self-exclusion lets you deactivate your brajee account for a set period or permanently. To do this, contact our 24/7 live chat support or send a request to [email protected]. The support team will take action as soon as they receive your request. During the exclusion period, you will not be able to log in or place any bets.

Yes, you can change your deposit limit at any time. However, lowering the limit takes effect immediately, while increasing it only takes effect after a set waiting period — this is intentional, to prevent hasty decisions made in the heat of the moment.

Time-Out is a short-term break — from 24 hours up to 30 days. During this time the account is temporarily deactivated and becomes active again once the period ends. Self-exclusion is a longer-term and more serious step — it can be permanent, and reactivating the account requires a separate process.

No. brajee strictly enforces a 21+ age requirement. Age is verified at the time of registration and minors have no way to open an account. If someone opens an account using false information and this is detected, that account and all associated transactions will be cancelled immediately.

Family members or close ones can contact us at [email protected] or through our live chat. We will review the matter confidentially and take appropriate protective measures for the account holder in question. Raising a concern is the right thing to do — it is the first step toward helping someone.

brajee reserves the right to take action against accounts that violate its responsible gaming policy. In cases of rule violations, an account may be suspended temporarily or permanently. Please read our terms and conditions for more details.

Enjoy safely
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