brajee's Privacy Policy

1. Introduction and Purpose

brajee ("we", "our") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on protecting the privacy of our users. The purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, and how we use and protect it.

The personal information of every member who uses our platform is extremely valuable to us, and we do not share your information with any unauthorized third parties. brajee always adheres to fair information practices and digital security standards.

2. What Information We Collect

When you register and use brajee's services, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth
• Email address
• Mobile number
• Home address
• Identity document details (National ID or passport — for KYC verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Your activity on the platform and gaming history
• Login time and date
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may occasionally receive additional information about you through payment processors or identity verification agencies, which is used to confirm that it is consistent with the information you have provided us.

3. Purpose of Using Information

Collected information is used for the following legitimate purposes:

• To create, manage, and secure your account
• To process transactions and verify payments
• To confirm identity (KYC) and verify age (for users aged 21 and above only)
• To prevent fraud, money laundering, and other illegal activities
• To ensure responsible gaming and identify and support problem gamblers
• To provide customer service and technical support
• To improve the quality of our services and introduce new features
• To send relevant promotional offers and updates (subject to your consent)
• To meet legal obligations

4. Information Storage and Security

brajee follows industry-standard security practices to protect your personal information. Our platform uses SSL encryption technology, which encrypts all data exchanged between you and our servers.

4.1 Technical Security Measures

• 256-bit SSL encryption
• Two-Factor Authentication
• Firewall and intrusion detection systems
• Regular security reviews and audits
• Data stored in secure data centers

4.2 Data Retention Period

Your information may be retained while your account is active and, after account closure, for a specified period as required by law. When information is no longer needed, it is securely deleted or anonymized.

5. Information Sharing and Disclosure

brajee does not sell or rent your personal information to any advertisers or unrelated third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

The minimum necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical services. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

Relevant information may be provided to the relevant authorities in the case of a court order, government directive, or any other legal obligation.

5.3 Fraud Prevention

Necessary information may be shared with relevant security agencies to prevent fraud, money laundering, or other illegal activities.

6. Cookie Policy

The brajee website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us remember your preferences and usage patterns.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Remember your language preferences and other settings.
• Analytics Cookies: Help us improve our services by analyzing how the site is used.

You can control or disable cookies through your browser settings. However, disabling some cookies may limit certain features of the platform.

7. Your Rights

You have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In some circumstances, you may request that the use of your information be limited.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Data Portability: You may request your information in a structured, machine-readable format.

To exercise any of the above rights, please contact us by email.

8. Child Protection

brajee's services are intended only for users aged 21 and above. We do not intentionally collect any information from minors. If it is confirmed to us that a minor has created an account, we will immediately close that account and delete the collected information.

9. International Data Transfer

Some of our service providers may be located outside Bangladesh. In such cases, your information may be transferred to another country. We ensure that such transfers are completed under strict data protection agreements and that the security of your information is maintained at all times.

10. Marketing Communications

If you have consented to receive our promotional offers and updates, we may send you relevant information by email or message. You may withdraw from these communications at any time — each message will include an "Unsubscribe" option, or you may contact us directly.

11. Policy Changes

brajee may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform. The "Last Updated" date shown at the top of the policy always indicates the most recent version.

If you continue to use our platform after a revised policy is published, it will be assumed that you have accepted the new policy.

12. Responsible Gaming and Data Protection

brajee is firmly committed to responsible gaming. If we detect any unusual behavior or problematic gaming patterns using information about your gaming activity, we may use that information to provide you with support.

To learn more about our responsible gaming policy, visit our Responsible Gaming page.